Privacy Policy

Part of our Terms of Service.

Introduction

Protecting visitor and customer privacy is of utmost importance to us. This policy describes what information we collect, how we use it, and what we do not do with it.

Personal Information Collected

We collect only what you voluntarily provide through our contact forms:

  • Name
  • Email address
  • Organisation name
  • Your message

We use this information solely to respond to your inquiry. We do not use it for marketing, profiling, newsletters, or any other purpose.

Website Analytics

Our web servers may log information sent by your browser during the connection for analytics purposes only. No cookies are set for analytics. We do not use Google Analytics or any other third-party analytics service. All analytics data is stored on our own infrastructure and is not shared with anyone.

Cookies

We use one technical cookie (csrf_token) when you visit a page with a contact form. This cookie is required to prevent cross-site request forgery and is not used for tracking. We do not host or allow any third-party cookies.

What We Do Not Do

  • We do not use cookies for tracking or advertising
  • We do not share, sell, rent, exchange, or otherwise disclose information about our visitors or customers to any third party
  • We do not run retargeting, remarketing, or advertising campaigns
  • We do not build user profiles or use fingerprinting
  • We do not have any relationship with ad servers or third-party tracking services

Server Logs

Our web servers record standard access logs (IP address, URL requested, timestamp, browser user-agent). These logs are used solely for security monitoring and troubleshooting, retained for a maximum of 30 days, and are not shared with anyone.

Disclosure of Personal Information

We provide information about visitors or customers only when disclosure is required by law. We collect, retain, and use only the information that is necessary to administer our business and respond to inquiries. We retain this information no longer than necessary.

Data Storage

Contact form submissions are delivered to our own email system. Server logs are stored on infrastructure we own and operate. No data is stored with or processed by third-party cloud providers.

Your Rights

  • Know what information we have about you and how it will be used
  • Request access to any personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your data
  • Withdraw consent at any time

Changes

If we change this privacy policy, we will update this page.

Contact

For privacy-related questions: privacy@sdcloud.xyz